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Detective & Investigation Agency - FAQ's

1. How do I know if I need a private investigator to do investigation for me?
If you have even considered it, there must be some possible reason. Unexplained absences, strange phone calls, unusual privacy, change in behavior, unnecessary arguments any/all of these issues could be sign of trouble. It has been our experience over the years that if the situation is important enough to affect your personal, business or financial future, strong consideration should be given to the matter. This is especially important when you have a "gut" feeling that something is wrong or the person is not always open regarding activities or issues. Though we often don't trust our instincts enough, they are usually very accurate.

2. When should I hire a Private Investigator?
Whenever you have problems carry out investigations discreetly.

3. What are the fact I must ascertain before I choose a Detective and Investigation agency?
You should go though the formula of, "Can They?" & "Do They?"
Can They?
1. Guarantee confidentiality, expertise and experience in your area of concern
2. Undertake high level penetration, successful negotiation
3. Provide transparency in their process, claims and leadership
4. Give you a single point of contact to address any situation
Do They?
1. Have profound knowledge, ample reach in terms of geography and demography
2. Have a professionally designed mode of operation
3. Delve into the details, carry out detailed analysis and interpretation
4. Ours is the only place where you can find an authentic and high level intelligence and analysis service molded to suit your requirements

4. What is the expertise/experience level of the agents?
Headed by a Senior Ex-Military Officers, our team consists of investigators from all walks of life, who have extensive experience in intelligence work at all levels.

5. What is your background & what kind of experience do you have?
Our Agency consists of investigators who have come from a variety of backgrounds i.e. intelligence, law enforcement, government, and information technology. All investigators are required to undergo a professional on-the-job training program conducted by the senior investigators, departmental heads of the organization. We have built up a reputation of being able to understand a clients needs and then provide a remarkable solutions keeping in mind their financial boundaries and time frame.
Our biggest strength is that we are a third generation operating from the same offices since the last 32 years.

6. What should I know about detective work?
Detective work is difficult. It is highly risky and dangerous to our operators. It is also costlier than expected. Therefore, it is imperative that you choose a company based on the caliber, position, integrity, proven track record and commitment of the person who leads the organization. Private investigators usually have access to confidential information that gives them power and authority over the average citizen. Therefore, they must adhere to a high level of responsibility and ethics.

Responsible officials who have adequate experience and a very high degree of ethical and moral values should handle any information provided by you. You can assess and gauge this level of professionalism only by having an open and direct discussion with the concerned officials.

We understand that most clients are 'first timers'. Thus we are geared to face any apprehensive and reserve that you might have, at the initial stage of contact. However, it is extremely important that you provide complete and honest information to us at all times. This will help us get a right picture of the situation.

7. Can you undertake cases nationwide?
Certainly we accept cases from every corner of the country. We seek assistance from the local sleuths to handle cases nationwide, furthermore we send our own experts to handle cases in that city.

Geographical lines do not bind us because our network expands throughout India. We specialize in providing consultancy services for large and small organizations desiring to set up offices, factories and new ventures throughout India and other parts of the world. We have experience in conducting research and feasibility studies to identify the factors, which will contribute to the success of a project.

The authenticity of our operational reach can be assessed by you from the fact that we have associates in all the below listed cities & states with websites registered in the names. A few of them where you want your assignment to be done are as below.

States in our operational reach

Cities of our operational reach.

8. Can you undertake cases internationally?
Yes. We have been the member of the World Association of Detectives, USA, since 1979 and have network of associates and agents throughout the World. Most of the times our agents from the Head Quarters directly or in coordination with local network of agents, execute the assignments, most essentially in countries where there is a language barrier, we use the local network of agents to assist us in obtaining the information required.

The authenticity of our operational reach can be assessed by you from the fact that we have associates in all the below listed countries with websites registered in the names. A few of them where you want your assignment to be done are as below.

Countries of our operational reach

9. What information is required to start an investigation?
We will require in details all the information that you have however insignificant you may think it is. Which in come cases will be by way of providing us with a physical description and/or photo of the subject; home and work addresses; vehicle information; time and place to start, plus the reason or intention behind the investigation and complete information of the person assigning the case. If require, we will also verify the details of the client and the purpose of his wanting the intelligence.

10. How will you solve my case?
People who have not hired a private detective before & wonder what to expect, feel that detectives are like James Bond, depicted in Hollywood movies or the Jasoos Karamchand of T.V. serial. But these are not the actual portrayals. In real life investigation is a very difficult and boring work. Case planning & execution will vary from case to case and even if they come under the same category it varies in multiple dimensions which can not be explained without understanding the same.

11. How confidential is the investigation?
Our way of conducting the assigned case is 100% confidential as even our field investigators do not know that the operation they are going to handle, is for what purpose and who is our client. All the conversations and reports are being kept in such a confidential manner that only assigned chief of that particular case can unlock the protected area by certain codes, as and when required.

12. How much time does it take to handle a case?
After obtaining details of the investigative operation we will be able to give you a time-scale projection. Some operations take days, some weeks and some months. It all dependents upon the proof required and complexity of the case, but our experience allows us to provide information with a realistic time frame. However, some case like Pre Matrimonial Investigations can take anywhere from 7 to 10 days. Due to many unavoidable circumstances may delay the process maximum for a week.

13. How much does it cost?
Although, we have given a rough indications of our charges in our website itself but these can change based on the complexity of the operation and the time, resources, area of operation and equipments required to undertake the same. Since the nature of each case is unique, depending on the intricacies involved, information, scope, technicality and level of operation, it is not appropriate to maintain a fixed charge for all services. The fee charged for each case will depend on the number of days, efforts in terms of manpower, equipment, vehicles, planning, supervision level, requirement of personal involvement at higher levels, cultivation of new moles relevant to the target, accessibility to target/ subject, incidental expenditure and payoff, analysis and hazard/risk factor etc. Therefore, the finance are decided on a case-to-case basis and customized to fit the elements of the project.

Once this has been agreed, we then require to sign a contract narrating the details of the clients requirement, the cost, the time involved and on receipt of an advance payment we begin the operation. We have given a brief list of our charges in our site. These are however only an indication charges and not fixed as they vary from case to case.

14. How quickly can you begin an investigation?
We prefer to have at least a 24 hours prior notice however; it is sometimes possible to begin a case within 1-3 hours. Weekends are the busiest times and therefore, would usually require extra advance notice. We would first need to collect all the case details and facts regarding the case and obtain and execute the necessary forms/formalities before we can initialize the investigation. In addition we also need advance payment to be paid before we start the assignment.

15. There are many Detective Agencies why should I hire you?
There are more than 2000 "So to Say" Detective Agencies in every state. Most of them are Security Agencies but profess to be Detectives also. Of late many "Fly by Night Detective Operators" have popped up. Even Marriage Bureau's, Placement Agencies, Mobile Shop, Wine Shops, Beauty Parlors, Recovery Agencies, Advocates & even Small Criminals advertise to be detective agencies. Thus, one has to be very careful before revealing their secrets to others.

Most of the Detective Agencies are Security Service providers and they claim to provide investigative services also but it requires complete dedication and the investigators should be thorough professionals and properly trained, you cannot expect a security guard or even a security officer to conduct secret investigations.

Our Company's name itself tells that we are purely a Detective Agency & that too incorporated with the Register of Companies and rendering services since the last 31 years. Above all we are professional and experienced fact finders. When there is a question you need answered, we will help. We provide only the facts and so we call it "A Fact Finding Mission". We are spending huge amounts of money to educate the public to be careful of such advertisements.

16. Who are your satisfied clients? Name few of them?
The type of profession we are in, does not allow us to expose our list of clients for reasons of confidentiality. However let us assure you that we are in the business since the last 31 years operating from the same offices and are growing leaps & bonds and we are financially a very sound company which has only become possible because of our services to our satisfied clients. We have been rendering services to fortunes 500 multinationals, Indian corporate houses and government organizations besides prominent individuals.

17. Do you undertake Covert Video & Audio Surveillance?
Secret Audio, Video recording and String operations are undertaken by using modern listening devices which are tiny, powerful and easy to hide, if someone has access to the target premises for only a short time, they could listen to any conversation taking place. All this can be easily recorded with covert surveillance equipment. Experts will de-bug your premises using state of the art electronic detectors to optimize your corporate security.

18. How do I receive my report?
You may collect your report personally from our office or we can send it by regular mail, facsimile, or e-mail. Documents or proofs that are obtained as part of an investigation case can also be sent via the same methods. Stills photographs can be scanned and sent as e-mail or a regular mail if required and video footage can be sent in the usual format or CD or DVD. The report is given only after the receipt of full payment.

19. Will the information collected be reliable?
The facts detected are furnished to the client. So the information supplied to the client after the case is solved is completely reliable.

20. How do you access the information you report?
Access to information found on your report is obtained in various manners. Information is obtained through confidential work with employers, schools, people, companies, governmental agencies, courts, licensing bureaus, credit bureaus, and direct sources of police records.

21. How sure am I about authenticity of information?
Our authenticity verification mantra is Check, Recheck & Counter Check, thus we eliminate all chances of information not being unauthentic.

22. How do I pay?
You can make payments through Cheque / Draft or Cash. International payments can be made through wire transfers, transfers through Western Union Money Transfer or any other methods as mutually convenient.

23. What are your hours of operation?
We works for 24 x 7 x 365 days. You can get in touch with us any time.

24. Will I have a one-point contact throughout the case?
The head of the Branch will be your one-point contact throughout the project. He will personally see to all the details. The intricacies of the case will be thoroughly explained and documented. Since, the management of the project is centralized, confidentiality does not become an issue.

25. Do you provide a local person whom we can contact and he/she reports to us?
Although, our Head of the Branch Office will report to you directly and you have to contact him, any time during the operation. This policy is only to keep confidentiality of our client's identity and information.

If requested by the client, we will provide one key person to handle your case. Our researchers are trained in all phases of pre-employment, pre-post matrimonial background screening and in the event your assigned representative is not available, another case representative or a member of our investigation crew can assist you.

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